Who is responsible for your data?
The data controller is Hype Sky2 Service Operator. Registered/contact address: Registered business address available upon verified request. Privacy requests may be submitted through Support Tickets.
Data we collect
- Account data: account ID, email address, login credentials required by the game authentication system and account status.
- Game data: characters, progression, factions, gameplay records, virtual currency balances and entitlement history.
- Transaction data: E-PIN redemptions, Cash movements, order/payment references, amount, currency, status and fraud-prevention signals. We do not intentionally store full payment-card numbers.
- Community data: referral code, invited accounts, reward eligibility and claims.
- Support data: ticket messages, categories, status and evidence images you choose to upload.
- Technical data: IP address, request time, browser/device information, security logs and strictly necessary cookies.
Why and on what legal basis we process data
- To create and perform your account and game-service contract.
- To authenticate users, prevent abuse, investigate fraud and protect the service based on our legitimate interests and legal duties.
- To process purchases, E-PINs, refunds and accounting records where necessary for a contract or legal obligation.
- To answer support requests and establish, exercise or defend legal claims.
- To send optional marketing or use non-essential cookies only where valid consent is required and obtained.
How we collect data
Data is collected directly from forms and support conversations, automatically when you use the website or game, from gameplay systems, and from payment, hosting or security providers involved in delivering the service.
Who may receive data
We may disclose only the data required to hosting, infrastructure, payment, anti-fraud, email, analytics or support providers; professional advisers; competent courts, regulators and law-enforcement bodies; and a successor in a lawful corporate transaction. Providers may use data only for the contracted purpose and under appropriate safeguards.
International transfers
If a provider or server is located outside Türkiye, personal data is transferred only where a lawful transfer mechanism and required safeguards under applicable data-protection law are in place.
Retention
Account and gameplay records are kept while the account is active and for the period reasonably required for security, dispute and legal obligations. Transaction/accounting records are retained for statutory periods. Support evidence is retained only as long as needed for the ticket, security or legal claims. Data is deleted, destroyed or anonymised when its processing purpose and mandatory retention period end.
Your rights
Subject to Article 11 of Turkish Law No. 6698 and other applicable law, you may ask whether your data is processed; request information, correction or deletion; learn recipients; object to certain results; and request compensation where legally available. We may verify your identity before responding. Submit requests to the privacy contact above or through Support Tickets.
Security
We use access controls, least-privilege administration, session protection, logging, input validation and other proportionate technical and organisational measures. No online system is completely risk-free; protect your credentials and contact Support immediately if you suspect compromise.
Children
The service is not intended for children who cannot legally consent to the relevant processing or contract. Where local law requires parental or guardian authorisation, the account must not be created or used without it.
Policy changes
Material changes will be published on this page and, where appropriate, notified in the account interface. The effective date above identifies the current version.
If you have a question about these terms or need to exercise a legal right, contact the support team. Mandatory rights granted by applicable law are not restricted by these policies.